Student Life Health & Wellness Health Services

Health Services

WSU Health Services offer a range of resources to help you stay happy and healthy with convenient options for care on campus in Winona and telehealth appointments.

Health Services is located at the Integrated Wellness Complex (IWC) in Room 222.

Our medical team includes a physician, nurse practitioners, a registered nurse (RN), and licensed practical nurses (LPN). Our medical technologist performs laboratory tests.

If you have a medical emergency, get emergency care as soon as possible.

The Health Services staff welcomes and appreciates everyone regardless of race, creed, religion, country of origin, documentation, gender or sexual orientation.

We want you to know:

You are valued not despite your differences, but with full appreciation of your differences
You are safe, protected and not judged
We stand with you not just when there is a horrible incident that makes the news but day to day with all that you face and during the challenges that only you may know

Clinic Services

You can receive a variety of clinical services including:

Acute Injuries
General Illness
Immunizations
Physical Exams
Primary Care
Medical Management of Mental Health
COVID-19 Tests & Vaccines

Clinical Services

A nurse practitioner gives a student a physical exam.

Make an Appointment

Get healthcare when and where it’s convenient for you. WSU Health Services is open all year-round and provides in-person and telehealth appointments to students who live in MN, WI, and IL.

Call ahead to schedule an appointment at 507.457.5160.

If you aren’t sure you should come in for an appointment, contact the Ask-a-Nurse message line to get medical advice.

Ask a Nurse Message Line

Call 507.457.2292 or email askanurse@winona.edu.

Ask-A-Nurse is here to answer all your health-related questions. Ask-A-Nurse is great for when you:

Are feeling ill, but not sure if you need to see a doctor
Are feeling ill, and looking for tips on how to care for yourself at home
Want to learn about self-care
Have a question about birth control or sexual health
Have questions about COVID-19

It’s easy, free, and confidential. The Ask-A-Nurse Message Line is there whenever you have a health question or concern.

A nurse answers a phone call in a clinic setting.

How the Message Line Works

You can call 507.457.2292 or email askanurse@winona.edu with any health or wellness questions.

A trained medical professional will give advice, provide health information, and even help you set up an appointment at Health & Wellness Services, if needed.

Our Ask–A–Nurse message line is monitored throughout summer & winter breaks, including some holidays and weekends.

We will return your message within 2 hours during business hours or will respond the next business day. In case of emergency, seek immediate medical attention or call 911.

Emergency Care

If you need immediate help with a serious injury or other clear threat to life, seek emergency care right away.

Call 911 to get paramedic assistance and an ambulance. Be prepared to say exactly where you are and your situation.

If you can get yourself to a hospital for emergency medical care, here are local options:

Winona Health Emergency Department: 825 Mankato Avenue
Mayo Clinic Hospital Saint Mary’s Campus Emergency Room: 1216 2nd St SW Rochester, MN
Olmsted Medical Center Emergency Room: 1650 4th St SE, Rochester, MN

WSU does not cover visits to the emergency room. These costs will be billed to your insurance.

What is a Medical Emergency?

When WSU Health Services is open, go there for your urgent conditions. When WSU Health Services is closed, go to another area clinic for medical attention.

This is for life-threatening and serious injuries and illnesses that need immediate care.

Examples of life-threatening conditions include:

Difficulty breathing
Major injury—an open chest wound with trouble breathing, spinal or neck injury with loss of sensation or motion
Unconsciousness or unresponsiveness, such as a drug or alcohol overdose
Seizure/Convulsion that will not stop

If you have any of these conditions, go to the emergency room immediately.

Patient’s Rights & Responsibilities

Take the time to understand your rights and responsibilities as a patient to ensure successful medical care at WSU Health Services.

The right to humane care and treatment. Patients will be treated with respect, consideration and dignity.
Patients can expect that their personal convictions and beliefs will be taken into account when seeking help and that the convictions and beliefs of the health service personnel will not adversely affect the right to rational and appropriate care.
The right to accurate information, to the extent known, concerning diagnosis, treatment and prognosis of an illness or health related condition. This includes appropriate alternatives to care at the health service when requested.
The right to a second opinion regarding diagnosis or treatment. The right to participate in decisions, which are made regarding your healthcare and treatment.
The right to know who is counseling, caring for or treating you. The health service staff members name and title should be visible or stated on introduction.
The right to written information regarding the scope and availability of services at the health service
The right to information regarding fee or services and how to pay for charges incurred
The right to confidentiality of medical records
The right to be informed of any research aspect of your care and the right to refuse to participate. Such refusal will not jeopardize your access to medical care and treatment.
The right to be seen by a fully credentialed provider. Further information on the credentialing and re-credentialing process is available upon request from the health service.
The right to confidentiality of medical records (PDF)

Patients will provide full information about their illness or problem to allow complete evaluation and treatment
Patients will ask sufficient questions to ensure that they understand the cause of their illness or problem as well as the health providers’ recommendation for continuing care. If the course of treatment is not acceptable for any reason, the matter should be discussed with the director of the health service, the medical director or the vice president for student affairs.
Patients have the responsibility to show courtesy and respect to health service staff and other patients
Patients are responsible for correct use of their personal ID and not to lend it to others
Patients are responsible for canceling or rescheduling appointments so that time may be given to another student
Patients are responsible for not giving their medications to others to use
Patients are responsible for communicating with the health providers if their condition worsens or does not follow the expected course
Patients are responsible to use identified methods of expressing grievances and suggestions whenever indicated rather than remaining silent in order to assist the health service in improving the quality of health care and education services